• Maintenance, repair, and capital replacement planning for the system including hydrants
• Maintenance and clearing of wastewater lines including prevention of inflow and infiltration (I&I)
• Customer service including meter reading, invoicing, and service connections and disconnections
• Public awareness of fat, oils, and grease (FOG) prevention, water conservation, and other initiatives
• Are you following the Town of Pantego's Water Management Plan? If not, you could be fined. 

Payment Options
You can pay by cash, check, money order, credit or debit ($4.95 service charge applies), online, by phone, or via recurring bank draft. If you have received a disconnection notice, the fastest way to have your payment credited to your account is to pay in person at Town Hall. Payments made online or by phone often take more than one business day to process. 

• Pay Online (via nCourt)
• Town Hall (1614 S Bowen Road)
  • Pay in person with cash, check, or money order during normal business hours
  • Pay in person with a debit or credit card
  • Mail your check or money order
  • 24-hour drive-up dropbox in the parking lot or the mail slot to the left of the front door of Town Hall
• By Phone (bilingual call center via nCourt) 682-812-6643
  •  Make a one-time credit or debit payment
• Automatic Bank Draft Application (PDF)
  • Mail or submit in person at Town Hall (1614 S Bowen Road)
  • Takes one to two billing cycles to become effective

Service Change Requests
To establish or cancel service, complete an application (below) and submit the appropriate deposit via cash, check, or money order. If you are closing your account in good standing, the original deposit is refundable. You may mail or drop off your application and deposit in person at Town Hall (1614 S Bowen Road). Items not requiring payment can be faxed to 817-617-3726 or submitted via email. Deposits can only be accepted in-person, via the dropbox at Town Hall, or via mail.