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General Service Information

NOTICE: Beginning in September 2023, CWD will provide trash and recycling collection. Visit for full details.

Republic Services provides trash collection (Tuesdays and Fridays) and curbside recycling (Tuesdays). To schedule a bulk pick-up or report a missed collection, call 817-317-2000. Please note that service will be skipped if it falls on New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, or Christmas. If you do not have a recycling cart, please call 817-617-3700.

Power outage, line damage, or streetlight issue? Call Oncor at 888-313-4747 or visit or

Smell natural gas? Leave the area immediately and call 9-1-1, then Atmos at 866-322-8667. Prevent striking existing lines by calling 8-1-1 to request that lines be marked at least two full business days before you dig.

Commonly Requested Numbers

Need to report another issue? Call 3-1-1 or visit and your request will be forwarded to the right department.

Urgent issue outside of office hoursCall non-emergency dispatch at 817-274-2511.

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General Information
Phone Numbers
Fax: 817-617-3726
Emergencies: Dial 911
1614 S Bowen Road

Monday – Friday
8:00 a.m. to 5:00 p.m.